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Does the filter remove iron and metals from the water?

Our filters do not remove iron and other metals (eg manganese) from water.

13 marca, 2018
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Does the filter remove all minerals from the water?

The filter significantly reduces the concentration of minerals responsible for water hardness. However, they are not removed completely. Purified water Wessper has mineral ingredients (their concentration depends on the composition of tap water), which ar ...

13 marca, 2018
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What to do if the water does not flow through the filter?

Remove the filter from the jug and shake it to change the arrangement of the filter mixture. The blockage of water flow may be caused by incorrect placement of the filtering mixture or improper preparation of the filter (no soaking of the filter, and then ...

13 marca, 2018
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Why does the filtered water contain black impurities?

Black matter floating in water is a coal that is safe for health and can escape from the filter during pre-filtering. It includes soaking the filter in water for 15 minutes, then placing it in a jug and filtering the water 3 times, during this process pol ...

13 marca, 2018
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Why the filter does not clean the water?

The most common reason is the improper preparation of the filter (no soaking the filter, then filtering the water three times and pouring it) or improper filter installation in a jug, eg in Brita * pitchers, press the filter until it clicks, otherwise the ...

13 marca, 2018
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A mixture spills out of the filter, what to do?

Contact the seller from whom you have purchased the filter, replace it with a new one. The pouring out of the mixture from the filter may be caused by inadequate welding of the elements during production. This happens very rarely, but despite the improvem ...

13 marca, 2018
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What’s in the filter composition?

The filter mixture is different for standard and alkaline filters. In AquaMax and AquaClassic filters, the bed is silver impregnated activated carbon and ion exchange resin. AquaPro filters in addition to the aforementioned ingredients contain mineral and ...

13 marca, 2018
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Does the filter have to be submerged all the time?

The filter should remain soaked, allowing it to work optimally. Excessive drying of the filter mixture does not allow for proper water filtration. ...

13 marca, 2018
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Where to throw away the used filter?

The filter can be disposed of in municipal waste , its composition is safe and does not threaten the environment, while the housing is made of plastic, which can be recycled. ...

13 marca, 2018
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What are the differences between the filter models?

They are three types of filters are available: AquaMax and AquaClassic – standard filters remove chlorine and limestone; AquaPro are alkalizing filters, raise the pH of water and reduce ORP. Each filter type is designed for a different kind of jug, A ...

13 marca, 2018
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