Clean the jug with a mild detergent or use a dishwasher. To do this remove the lid and pull out the center of the jug. With the electronic indicator, wipe the part with a damp cloth so as not to damage the mechanism. ...

Green sediment is growing algae. They can appear in a favorable environment: the location of the pitcher in a warm, sunny place. To prevent this, wash the jug at least every time you replace the filter and store the jug with water in a cool place, the refrigerator. The white precipitate appearing on the lid and the top of the pitcher is a limescale ...

Fill the entire top part of the pitcher.

As a producer, we do not run direct retail sales. All our products are available from distributors. You can find a list of stores HERE.

Contact the seller from whom you made the purchase. After considering the complaint, the jug will be replaced with a new one.